Optimizing Solutions: How QPMO Empowers Facilities Success
Today's facilities managers navigate a complex landscape. They require a holistic approach to optimize operations, ensure safety, and deliver successful projects. Here at Facilities.Solutions, we understand this challenge. That's why we leverage Dr. Emari's innovative QPMO Methodology to empower organizations with the right partnerships, tools, and techniques.
What is the QPMO Methodology?
Dr. Emari's QPMO Methodology is a system-thinking framework that integrates four key domains:
- Project Performance (PEX): Ensures efficient planning, execution, and control of facility-related projects.
- Operational Excellence (OPEX): Prioritizes the smooth day-to-day functioning of a facility, encompassing tasks like work order management, space optimization, and maintenance scheduling.
- Engineering Quality (HOP): Brings technical expertise to the table, addressing building systems, equipment lifecycle management, and energy efficiency.
- Digital Transformation (BI4FM): Acts as the glue, leveraging digital tools and data analytics to integrate information across all domains, enabling real-time insights and optimizing decision-making for facilities solutions.
How QPMO Benefits Your Organization:
By applying the QPMO Methodology through Facilities.Solutions consulting services, we can help your organization achieve:
- Enhanced Human and Organizational Performance (HOP): We create a framework that fosters collaboration, optimizes workflows, and empowers your team to excel.
- Safe Operations: Our approach prioritizes safety protocols and risk mitigation strategies throughout the project lifecycle and daily operations.
- Efficient Project Management: We ensure projects are delivered on time, within budget, and meet all quality and safety standards.
- Collaborative Management: We emphasize clear communication and collaboration between all stakeholders, fostering a quality-centric environment.
- System-Thinking Approach: Our QPMO framework encourages a holistic view, considering all interdependencies within your facilities ecosystem.
- Process-Implementation Perfection: We guide you in implementing best practices and optimizing processes for long-term success.
Facilities.Solutions: Your Partner in QPMO Implementation
At Facilities.Solutions, we are more than just consultants. We are your trusted partners in achieving facilities excellence. Our comprehensive services include:
- QPMO Gap Analysis: We assess your current operations and identify areas where the QPMO Methodology can add the most value.
- Customized Implementation Roadmap: We develop a tailored plan for integrating the QPMO framework into your organization, considering your specific needs and goals.
- Partnership Selection: We leverage our industry expertise to connect you with the right project management, engineering, and digital transformation partners who align with your QPMO vision.
- Change Management Support: We guide your team through the transition, ensuring a smooth adoption of the QPMO Methodology and maximizing its benefits.
Embrace the Future of Facilities Management with QPMO
The facilities landscape is constantly evolving. By embracing Dr. Emari's QPMO Methodology through Facilities.Solutions consulting services, you can gain a significant competitive advantage. Contact us today to schedule a consultation and unlock the full potential of your facilities!
Engineering Expertise
Engineering is a critical domain within the QPMO Methodology, ensuring the technical functionality and efficiency of a facility. Here's how leading companies like Johnson Controls, Siemens, and Schneider contribute their engineering expertise within the BI4FM:
1. Johnson Controls:
- Project Management: Johnson Controls offers project management services alongside their engineering expertise, ensuring smooth integration between design and construction.
- Operations Management: Johnson Controls collaborates with clients to develop operation and maintenance plans based on the installed equipment and systems. They may also offer ongoing maintenance services.
- Engineering: Johnson Controls is a powerhouse in building engineering. They offer a comprehensive range of services, including:
- HVAC & Mechanical Systems Design and Installation: Expertise in heating, ventilation, air conditioning, and refrigeration systems for optimal comfort and energy efficiency.
- Building Automation Systems (BAS): Design, installation, and maintenance of BAS to control and monitor building systems for improved efficiency and performance.
- Fire Protection Systems: Design, installation, and maintenance of fire alarm, sprinkler, and suppression systems to ensure building safety.
- Digital Transformation: Johnson Controls integrates digital tools like Building Information Modeling (BIM) for design and construction coordination, and advanced analytics platforms to optimize building system performance.
2. Siemens:
- Project Management: Siemens offers project management services alongside their engineering expertise, ensuring efficient project delivery.
- Operations Management: Siemens collaborates with clients to develop operation and maintenance plans and may offer ongoing maintenance services for their installed systems.
- Engineering: Siemens is a global leader in building technologies. They offer a broad range of engineering services, including:
- Smart Building Solutions: Design and implementation of integrated systems for intelligent building management, encompassing areas like energy, security, and access control.
- Building Automation Systems: Design, installation, and maintenance of BAS to manage and optimize building operations.
- Low-Voltage Systems: Design and installation of electrical distribution, lighting control, and fire safety systems.
- Digital Transformation: Siemens utilizes digital tools like BIM for design and construction collaboration, and cloud-based platforms for remote monitoring and performance analysis of building systems.
3. Schneider Electric:
- Project Management: Schneider Electric offers project management services alongside their engineering expertise, ensuring a seamless transition from design to construction.
- Operations Management: Schneider collaborates with clients to develop operation and maintenance plans and may offer ongoing maintenance services for their installed equipment.
- Engineering: Schneider Electric is a leader in energy management and automation solutions. They offer a range of engineering services, including:
- Power Distribution and Management: Design and installation of electrical distribution systems for reliable and efficient power supply.
- Energy Efficiency Solutions: Conducting energy audits, recommending and implementing energy-saving measures, and monitoring energy performance.
- Building Automation Systems: Design, installation, and maintenance of BAS to optimize energy consumption and building operations.
- Digital Transformation: Schneider Electric utilizes digital tools like BIM for design and construction collaboration, and cloud-based platforms for energy management and building performance optimization. They also leverage AI and analytics to provide predictive maintenance insights.
Choosing the Right Partner:
When selecting an engineering partner, consider the specific needs of your facility. Johnson Controls offers a comprehensive suite of building engineering services. Siemens excels in smart building solutions and low-voltage systems. Schneider Electric shines in power distribution and energy efficiency solutions. All three integrate well within the QPMO framework, ensuring a robust and efficient engineering foundation for your facility.
Project Management
Project Management (PM) is a cornerstone of the QPMO Methodology, ensuring successful execution of facility-related initiatives. Here's a breakdown of how leading firms like ARUP, AECOM, and Turner & Townsend approach PM within the QPMO framework:
1. ARUP:
- Project Management: ARUP offers a comprehensive suite of PM services, including feasibility studies, master planning, cost estimating, scheduling, and risk management. They leverage their strong engineering expertise to ensure project designs are well-coordinated and translate smoothly into construction.
- Operations Management: ARUP integrates operational considerations into project planning, minimizing disruption to ongoing facility functions. They also advise on post-construction operational strategies.
- Engineering: ARUP's PM team works closely with their in-house engineering specialists to ensure projects meet technical requirements, building codes, and sustainability goals.
- Digital Transformation: ARUP utilizes digital tools for project management, such as Building Information Modeling (BIM) for collaborative design and construction sequencing.
2. AECOM:
- Project Management: AECOM offers robust project management services, including program management for large-scale facility development. They utilize advanced scheduling techniques and cost-control measures to ensure projects stay on track.
- Operations Management: AECOM integrates operational considerations early in the project lifecycle, advising on space optimization and future maintenance needs. They also offer post-construction commissioning services to ensure operational efficiency.
- Engineering: AECOM's project management team collaborates closely with their engineering disciplines to deliver projects that meet functional and performance objectives. They offer expertise in various engineering aspects, such as structural, mechanical, and electrical systems.
- Digital Transformation: AECOM leverages digital tools like BIM and cloud-based project management platforms to facilitate collaboration, improve communication, and enhance project delivery efficiency.
3. Turner & Townsend:
- Project Management: Turner & Townsend is renowned for their project management expertise. They offer a full spectrum of services, including project planning, procurement, construction management, and cost management. Their focus on risk mitigation and value engineering ensures projects are delivered within budget and meet stakeholder expectations.
- Operations Management: Turner & Townsend integrates operational considerations throughout the project lifecycle. They advise on facility handover procedures and can develop customized operation and maintenance manuals.
- Engineering: While Turner & Townsend doesn't have a direct engineering arm, they work closely with client-selected engineering firms throughout the project. They ensure clear communication and coordination between all project stakeholders, including engineers.
- Digital Transformation: Turner & Townsend utilizes a variety of digital tools for project management, including cloud-based platforms for document management, communication, and real-time project data visualization.
Choosing the Right Partner:
When selecting a project management partner, consider the specific needs of your facility project. ARUP excels in complex, technically demanding projects, while AECOM might be a good fit for large-scale developments. Turner & Townsend shines in project delivery efficiency and risk management. All three integrate well with the QPMO framework, ensuring a holistic approach to facilities solutions.
Facility managers can leverage the QPMO Methodology and various tools to make smart decisions quickly, prioritizing safety, quality, and collaboration:
Prioritizing Safety First:
- Risk Assessments: Integrate risk assessments into the QPMO framework to identify potential hazards associated with projects, operations, and equipment. Focus on preventive measures to mitigate these risks and ensure a safe working environment.
- Real-time Monitoring: Utilize digital tools like building automation systems and sensor networks to monitor environmental conditions, equipment performance, and safety parameters in real-time. This allows for immediate response to potential safety concerns.
- Safety Protocols and Procedures: Establish clear and well-documented safety protocols and procedures for all aspects of facilities operation. Train staff regularly on these protocols and ensure they are followed meticulously.
Enhancing Quality Always:
- Standardized Workflows: Develop standardized workflows for processes like work order management, preventive maintenance, and space allocation within the QPMO framework. This ensures consistency, minimizes errors, and maintains high-quality standards.
- Data-Driven Decision Making: Utilize data analytics capabilities of digital transformation tools to track performance metrics related to quality. Identify areas for improvement and implement measures to continuously enhance the quality of facilities services.
- Quality Control Inspections: Conduct regular quality control inspections of work performed by internal staff or contractors. This ensures adherence to specifications and maintains consistent quality across all areas.
Operation Management
Operation Management (OM) plays a vital role within the QPMO Methodology, focusing on the smooth and efficient day-to-day functioning of a facility. Here's how leading firms like CBRE, JLL, and Cushman & Wakefield approach OM within the QPMO framework:
1. CBRE:
- Project Management: While not their core focus, CBRE offers project management services for facility upgrades and renovations, ensuring minimal disruption to ongoing operations.
- Operations Management: CBRE is a leader in Integrated Facilities Management (IFM) services. They offer a comprehensive suite of OM services, including:
- Work Order Management: Streamlined processes for service requests, repairs, and preventive maintenance.
- Space and Occupancy Management: Optimizing space utilization, managing leases, and supporting workplace strategy changes.
- Sustainability Management: Implementing strategies to reduce energy consumption, waste generation, and improve overall building performance.
- Engineering: CBRE collaborates with client-selected engineering firms for ongoing maintenance needs or upgrades. They ensure smooth integration between operations and technical aspects of the facility.
- Digital Transformation: CBRE utilizes advanced digital tools for OM. This includes mobile apps for work order submission and tracking, building automation system integration for real-time data on energy usage and equipment performance, and AI-powered analytics for predictive maintenance.
2. JLL:
- Project Management: Similar to CBRE, JLL offers project management services for facility modifications and improvements, ensuring minimal disruption to ongoing operations.
- Operations Management: JLL is another major player in IFM services. They offer a wide range of OM services, including:
- Facility Maintenance: Comprehensive maintenance programs for all building systems and equipment, ensuring smooth operations and extended equipment life.
- Property Management: Managing tenant relationships, lease administration, and regulatory compliance.
- Janitorial and Security Services: Providing high-quality cleaning and security solutions to maintain a safe and clean working environment.
- Engineering: JLL collaborates with client-selected engineering firms to address ongoing maintenance needs or technical upgrades.
- Digital Transformation: JLL employs various digital tools for OM, including mobile apps for facility management tasks, building automation system integration for data collection, and analytics platforms to optimize space utilization and resource allocation.
3. Cushman & Wakefield:
- Project Management: Cushman & Wakefield offers project management services for facility enhancements, ensuring operational continuity during construction or renovations.
- Operations Management: Cushman & Wakefield provides a broad range of IFM services, including:
- Asset Management: Maximizing the value of a facility through strategic planning, budgeting, and performance optimization.
- Workplace Strategy: Designing and implementing workplace solutions that support employee well-being and productivity.
- Transaction Management: Handling lease renewals, subleases, and other property transactions with a focus on operational efficiency.
- Engineering: Cushman & Wakefield collaborates with client-selected engineering firms for maintenance needs or technical upgrades, ensuring alignment between operations and engineering solutions.
- Digital Transformation: Cushman & Wakefield utilizes digital tools for OM, including web-based platforms for work order management, building automation system integration for real-time data on building performance, and data analytics tools for identifying operational improvement opportunities.
Choosing the Right Partner:
When selecting an operation management partner, consider your specific facility needs and the services most crucial for your success. CBRE might be ideal for a focus on sustainability or workplace strategy. JLL excels in comprehensive facility maintenance and property management. Cushman & Wakefield offers a strong combination of asset management and workplace strategy expertise.
Digital Transformation
Digital Transformation is the driving force within the QPMO Methodology, leveraging technology and data to optimize facilities solutions. Here's how leading Integrated Workplace Management Systems (IWMS) platforms like IBM TRIRIGA, ARCHIBUS, and Planon contribute to digital transformation:
1. IBM TRIRIGA:
- Project Management: TRIRIGA offers features like digital planrooms for collaborative project design, document management systems for centralized access to project information, and real-time project dashboards for tracking progress.
- Operations Management: TRIRIGA streamlines operations with features like:
- Work Order Management: A web-based system for submitting, tracking, and managing work order requests for maintenance and repairs.
- Space Management: Tools for space allocation, occupancy tracking, and optimizing space utilization for improved efficiency.
- Mobile Apps: Empowering facility staff with mobile apps for work order completion, space reservation, and real-time communication.
- Engineering: TRIRIGA integrates with Building Automation Systems (BAS) to collect data on equipment performance, energy consumption, and environmental conditions. This data can be used for:
- Predictive Maintenance: Identifying potential equipment failures before they occur, optimizing maintenance scheduling and resource allocation.
- Energy Management: Analyzing building energy usage and identifying areas for improvement, leading to cost savings and sustainability benefits.
- Digital Transformation: TRIRIGA offers a comprehensive suite of digital transformation tools, including:
- Internet of Things (IoT) Integration: Ability to connect with various facility sensors to collect real-time data on various aspects like occupancy, temperature, and equipment performance.
- Advanced Analytics and AI: Utilizing machine learning and artificial intelligence to gain insights from data, optimize decision-making, and automate tasks.
2. ARCHIBUS:
- Project Management: ARCHIBUS provides features for project scheduling, budgeting, cost control, and resource allocation, ensuring efficient project execution. It also offers document management tools for centralized project information storage and collaboration.
- Operations Management: ARCHIBUS offers similar functionalities to TRIRIGA, including:
- Work Order Management: A web-based system for managing work order requests, streamlining communication between requestors and facility personnel.
- Space Management: Tools for space allocation, space utilization tracking, and real-time space availability information.
- Mobile Apps: Empowering facility staff with mobile apps for work order completion, space reservation, and communication.
- Engineering: ARCHIBUS integrates with BAS to collect building system data for:
- Condition-based Maintenance: Scheduling maintenance based on real-time equipment condition data, maximizing equipment lifespan and reducing downtime.
- Energy Management: Analyzing building energy usage and identifying areas for improvement through data visualization and reporting tools.
- Digital Transformation: ARCHIBUS offers several digital transformation features:
- IoT Sensor Integration: Ability to connect with various sensors for real-time data collection, enhancing situational awareness and enabling data-driven decisions.
- Integration with Third-party Applications: ARCHIBUS integrates with various software tools used in facilities management, creating a unified digital ecosystem.
3. Planon:
- Project Management: Planon offers features like project planning tools with Gantt charts and critical path analysis, document management capabilities, and real-time project dashboards for progress tracking.
- Operations Management: Planon provides functionalities similar to TRIRIGA and ARCHIBUS, including:
- Work Order Management: A cloud-based system for managing work order requests, approvals, and completion processes.
- Space Management: Tools for space allocation, occupancy management, and space optimization for improved space utilization.
- Mobile Apps: Empowering facility staff with mobile apps for work order management, space reservation, and communication.
- Engineering: Planon integrates with BAS to collect building system data for:
- Preventive Maintenance: Scheduling maintenance based on pre-defined intervals and equipment usage, ensuring optimal equipment performance.
- Energy Benchmarking: Comparing a facility's energy consumption against industry standards or similar buildings to identify areas for improvement.
- Digital Transformation: Planon offers several digital transformation features such as:
- IoT Sensor Integration: Ability to connect with various sensors for real-time data collection on factors like temperature, humidity, and equipment performance.
- Business Intelligence (BI) Tools: Utilize data visualization and reporting tools to gain insights into facility operations and identify improvement opportunities.
Choosing the Right Platform:
When selecting an IWMS platform, consider your specific needs and priorities. TRIRIGA is well-suited for organizations seeking a comprehensive solution with advanced analytics and AI capabilities. ARCHIBUS excels in scalability and customization.
Facilities.Solutions: Elevating Human and Organizational Performance Through QPMO
In today's dynamic facilities landscape, maximizing Human and Organizational Performance (HOP) is no longer a luxury, it's a necessity. At Facilities.Solutions, we believe the key to unlocking peak performance lies in our innovative QPMO Methodology. We don't just offer consulting services, we establish your facilities department as a true Center of Excellence by:
- Integrating the QPMO Framework: Our QPMO framework acts as the cornerstone, fostering collaboration and information sharing between managers from project management, operations, engineering, and digital transformation disciplines.
- Optimizing Workflows and Processes: We streamline workflows and processes within the QPMO framework, empowering managers to work smarter, not harder, and achieve optimal results.
- Data-Driven Decision Making: We equip your team with the tools and training to leverage data analytics for informed decision-making, leading to improved efficiency and effectiveness.
By fostering a collaborative environment built on the QPMO foundation, Facilities.Solutions empowers your facilities team to excel, achieve exceptional results, and propel your organization towards success.